Effective Date: June 19, 2026

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Awaken with Anastasia ("we," "us," or "our") operates the website awaken-with-ana.com and provides professional services to our clients (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, book or receive our services, or otherwise interact with us.

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By using our website or Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or Services.

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1. Information We Collect

We collect the following categories of information:

a. Information You Provide Directly

• Contact information, such as your name, email address, phone number, and mailing address, when you fill out a contact form, book an appointment, or sign up for our newsletter.
• Account information, such as a username, password, and profile details, if you create an account with us.
• Payment information, such as billing address and payment card details, when you purchase our Services. Payment card numbers are processed by third-party payment processors and are not stored on our own servers (see Section 4).
• Any other information you choose to provide, such as messages, intake forms, or feedback you send to us.

b. Information Collected Automatically

• Usage data, such as the pages you visit, time spent on pages, links clicked, and referring/exit pages.
• Device and technical data, such as your IP address, browser type, operating system, and device identifiers.
• Cookies and similar tracking technologies, used to recognize your browser, remember preferences, and gather analytics. See Section 5 for more detail.

c. Information from Third Parties

• We may receive information about you from third-party service providers (such as analytics, payment, scheduling, or marketing platforms) that we use to operate our website and Services.

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2. How We Use Your Information

We use the information we collect for purposes including:

• Providing, operating, and maintaining our Services, including scheduling and fulfilling bookings.
• Processing payments and managing billing.
• Communicating with you, including responding to inquiries, sending appointment reminders, and sending newsletters or promotional messages (where you have opted in).
• Creating and managing your account.
• Analyzing website usage to improve content, functionality, and user experience.
• Detecting, preventing, and addressing fraud, security issues, or technical problems.
• Complying with legal obligations and enforcing our terms.

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3. Legal Bases for Processing (EEA/UK Users)

If you are located in the European Economic Area or United Kingdom, we rely on the following legal bases under the General Data Protection Regulation (GDPR) to process your personal data:

• Consent – where you have given clear consent, such as opting in to marketing emails or non-essential cookies.
• Contract – where processing is necessary to provide Services you have requested or to fulfill a contract with you.
• Legal obligation – where we must process data to comply with the law.
• Legitimate interests – where processing is necessary for our legitimate business interests, such as improving our Services or ensuring website security, provided this does not override your rights and interests.

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4. Third-Party Service Providers

We work with third-party service providers to help us operate our website and deliver our Services. These providers may include, without limitation, companies that provide:

• Payment processing
• Website hosting and content delivery
• Analytics and website performance measurement
• Email marketing and newsletter delivery
• Appointment scheduling and booking management
• Customer relationship management (CRM) and communications tools

These third-party providers may change from time to time as our business needs evolve. Regardless of which specific tools we use, any third-party provider that processes personal information on our behalf is contractually or otherwise required to handle your information in accordance with applicable privacy laws and to use it only for the purposes we authorize. We do not sell your personal information to these providers, and we do not control their independent privacy practices beyond our agreements with them. We encourage you to review the privacy policies of any third-party services you interact with directly.

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5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies (such as web beacons and pixels) to:

• Remember your preferences and settings.
• Understand how visitors use our website through analytics tools.
• Measure the effectiveness of our marketing and communications.

You can control cookies through your browser settings, including blocking or deleting them. Note that disabling cookies may affect the functionality of our website. Where required by law (such as under GDPR or similar regulations), we will request your consent before placing non-essential cookies and will provide a mechanism for you to manage your preferences.

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6. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With third-party service providers, as described in Section 4, to help us operate our business.
• With professional advisors, such as lawyers, accountants, or auditors, where necessary.
• In connection with a business transaction, such as a merger, acquisition, financing, or sale of assets, where personal information may be transferred as part of that transaction.
• To comply with the law, such as in response to a subpoena, court order, or other legal process, or to protect our rights, property, or safety, or that of our clients or others.
• With your consent, for any other purpose disclosed to you at the time we collect the information.

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7. Data Retention

We retain personal information for as long as necessary to provide our Services, comply with our legal obligations (such as tax and accounting requirements), resolve disputes, and enforce our agreements. When we no longer need your information for these purposes, we will delete or anonymize it in accordance with applicable law.

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8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

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9. International Data Transfers

Because our clients and visitors may be located in different countries, your information may be transferred to, stored, and processed in a country other than your own, including the United States, which may have different data protection laws than your country of residence. Where required, we take steps to ensure such transfers comply with applicable law, including the use of appropriate safeguards such as standard contractual clauses for transfers from the EEA or UK.

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10. Your Privacy Rights

a. Rights for EEA/UK Residents (GDPR)

If you are located in the EEA or UK, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data.
• Request restriction of, or object to, our processing of your data.
• Request a copy of your data in a portable format (data portability).
• Withdraw consent at any time, where processing is based on consent.
• Lodge a complaint with your local data protection authority.

To exercise these rights, please contact us using the information in Section 13.

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b. Rights for California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, disclose, and sell (we do not sell personal information).
• Request deletion of your personal information, subject to certain exceptions.
• Request correction of inaccurate personal information.
• Opt out of the sale or sharing of personal information (we do not sell or share personal information for cross-context behavioral advertising).
• Limit the use of sensitive personal information.
• Not be discriminated against for exercising your privacy rights.

To exercise these rights, please contact us using the information in Section 13. We will verify your request using the information associated with your account or interactions with us before fulfilling it.

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c. Rights for Other Jurisdictions

If you live in a jurisdiction with its own data protection laws not specifically addressed above, we will honor applicable rights granted to you under those laws to the extent required. Please contact us with any questions or requests.

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11. Children's Privacy

Our website and Services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to delete that information.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a revised "Effective Date." We encourage you to review this page periodically. Your continued use of our website or Services after changes are posted constitutes your acceptance of the revised policy.

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13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

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Awaken with Anastasia

Website: awakenwithana.com

Email: hi@awakenwithana.com

Mailing Address: 7300 W Sunset Blvd, Ste L, PMB 729, Los Angeles, CA 90046